Website Terms of Use and Privacy Policy

Using This Website

  • This website provides information about Mental Health Pathfinder and its services.

  • The content is general and for informational purposes only. It does not replace professional advice from Mental Health Pathfinder or its representatives.

  • We are not responsible for reliance on this website’s information or third-party links.

  • While we aim for uninterrupted service, we cannot guarantee the site will always be available, secure, or error-free.

  • By using this website, you agree to these terms. New Zealand law applies.

Copyright & Content Use

  • All text, images, and content belong to Mental Health Pathfinder or are used with permission.

  • You may download or print content for personal use, but commercial use requires written permission.

  • If linking to this site, you must link to a page that includes these terms.

Privacy Policy

What Information We Collect

We may collect personal information when you:

  • Contact us through the website

  • Sign up for updates or services

  • Use website features that require user input

  • Use our Carepatron booking or note management services

We also use cookies and analytics tools (such as Google Analytics) to understand how visitors interact with the website.

How We Use Your Information

  • To respond to enquiries and provide services

  • To improve website functionality and user experience

  • For security, compliance, and administrative purposes

  • To manage bookings, notes, and client interactions through Carepatron

We do not sell or share your personal information unless required by law or necessary for essential services (such as website hosting or Carepatron integration).

Your Privacy Choices

Data Storage & Security

  • Your information may be stored outside New Zealand if our website or Carepatron services are hosted internationally or use cloud storage solutions.

  • We take reasonable steps to keep your information secure and accurate.

  • If stored outside New Zealand, we ensure that appropriate safeguards are in place to comply with privacy obligations.

  • You can request access to your personal information or ask us to correct it.

Health Information Privacy Compliance

  • Mental Health Pathfinder complies with the Health Information Privacy Code 2020 (HIPC), which governs the collection, use, and disclosure of health information in New Zealand.

  • Personal health information stored in Carepatron is managed in accordance with HIPC requirements, ensuring confidentiality, security, and proper access controls.

  • Under the Health Information Privacy Code, you have the right to request access to, correct, or delete your health records where legally applicable.

  • If you have any concerns about your health information, you can contact us to discuss your rights under the Privacy Code.

Updates to This Policy

We may update this policy over time. Changes will be posted here and may apply to previously collected data.

📩 For any questions or concerns, please contact us.