Easing case management: How We Support GPs and Specialists in Mental Health Care

GPs face immense pressure managing mental health in short consultations. Our nurse-led service handles assessments, triage, and follow-up, so you can focus on what you do best.

GP consult liaison service

Refer to us to simplify your workload. If you’re busy with limited time to conduct full comprehensive mental health assessments, we handle the bulk, including risk assessment for clients waiting to access services. We provide comprehensive assessment/triage, treatment planning, continued follow-up, and short-term support while patients await long-term care. We recommend recovery pathways, navigate the healthcare system, and deliver reports to support patient care, serving as a reliable foundation for specialists.

  • Conduct comprehensive mental health assessments, including risk assessment
  • Prioritize needs through triage
  • Create treatment plans and guide recovery pathways
  • Provide continued follow-up and ongoing support
  • Offer navigation through the healthcare system
  • Offer short-term interventions as needed
  • Generate reports for GPs and specialists
  • Coordinate via secure channels (HealthLink, Indici, specialist referrals)
Refer a Patient Now

If your GP has limited time, we step in with expert nurse-led assessments and guidance. We triage your needs, suggest recovery pathways, and offer support while you wait for long-term care—ensuring you’re not alone in the process. We focus on accurate assessment and navigation to get you the right help faster.

A nurse-led telehealth service delivering expert mental health support.

Available 7 days a week, 9 AM to 9 PM (bookings required)

Our expert nurses provide assessments, guidance, support, and navigation, focusing on tailored care pathways

Pain Point Description and Impact How Mental Health Pathfinder Helps
Time Constraints in Consultations GPs often have <10 minutes per patient, not enough time for detailed assessments, potentially incomplete risk evaluation. We handle the bulk of the comprehensive assessment and risk evaluations, freeing up your time.
Incomplete Assessments and Triage Limited time hinders detailed evaluations and proper triage, resulting in mismatched referrals. Our expert nurses conduct full assessments and triage, providing clear suggestions to streamline your referrals.
Referral Delays and Lack of Feedback Referrals face delays or rejections with poor communication, increasing repeat visits. We offer liaison and coordination, delivering reports and feedback via secure channels like HealthLink, Specialist referrals and Indici.
Risk Assessment Under Pressure Quick slots make thorough risk assessments challenging, raising oversight concerns. We include detailed risk assessments in our service, helping ensure safety while patients await further care.
Lack of Continued Support and Coordination No ongoing point of contact leads to fragmented care and patients falling through gaps. We provide continued follow-up, short-term support, and a dedicated contact point until longer-term help is secured.
Overall Workload and Competence Strain High mental health volume strains GP avaliability. As a specialist on hand for assessments and triage (not therapy), we reduce your load with accurate, actionable guidance.